Privacy Policy

Introduction

VanillaGift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vanillagift-ballance.com and use our gift card management services.

Information We Collect

We may collect the following types of information when you use our services:

• Card Information: Card number, expiration date, and CVV entered for balance checks. This information is processed in real time and is not stored on our servers.
• Contact Information: Name, email address, and phone number when you submit a contact form or reach out to our support team.
• Usage Data: Browser type, operating system, IP address, pages visited, and time spent on our website, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To process gift card balance inquiries and display your card balance
• To respond to your customer support requests and inquiries
• To improve our website, services, and user experience
• To monitor and analyze usage patterns and trends
• To protect against fraudulent or unauthorized activity

Data Security

We implement industry-standard security measures to protect your personal information. All data transmitted through our website is encrypted using SSL/TLS technology. We do not store your full card number, CVV, or other sensitive card details after processing your balance inquiry.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Third-Party Services

We may use third-party services such as analytics providers and payment processors. These third parties have their own privacy policies and may collect information as described in their respective policies. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@vanillagift-ballance.com or call 727-833-4219.